Db2 - Privacy Policy
At db2, we are committed to protecting the privacy and personal data of every user on our online gambling platform. This Privacy Policy explains the types of information we collect, how we use it, and your rights and protections as a user.
What type of information is collected?
Db2 collects information such as account registration details, including name, email, phone number, and address. We also record data on the device and browser you use to access the platform to optimize your experience.
We also collect financial transaction information including local payment methods like Touch 'n Go, with all transactions processed in Malaysian Ringgit (MYR).
Cookies and other tracking technologies collect website usage data to help improve and personalize our services.
How is information used?
Personal information is used to manage accounts, process transactions, provide customer service, and deliver a tailored gaming experience for you.
We also use data for security purposes, fraud detection, and compliance with Malaysian gambling laws.
Marketing communications are only sent if you have given prior consent.
What is our cookie and tracking policy?
Db2 uses cookies to ensure smooth navigation and collect website performance data. Cookies help us recognize current users and remember your preferences for a personalized experience.
You can manage cookie preferences through your browser settings, but this may reduce some platform functionalities.
How do we protect your data?
Data security is prioritized through SSL encryption and advanced security technologies to prevent unauthorized access and data breaches.
Only trained staff with a specific need have access to personal information, and we continually update our security protocols to address the latest cyber risks.
Is my information shared with third parties?
Db2 does not sell your personal information to third parties. However, we may share data with trusted partners such as payment providers and technical support services to improve our services.
All data sharing is limited and subject to strict data protection regulations.
What rights do users have regarding personal data?
You have the right to access, correct, or delete the personal data we hold, as well as control how your data is used for marketing purposes.
To exercise your rights, please contact our customer support team through the official channels provided.
What happens if the privacy policy changes?
Db2 reserves the right to update this policy from time to time. Any changes will be published on the official website and take effect immediately upon posting.
We encourage you to review the Privacy Policy page regularly to stay informed about how your information is protected.
How can I contact customer support?
If you have any questions regarding this privacy policy or your data protection at db2, please contact our support team.
Customer support email: [email protected]